Disabling Ping ID MFA for your Sandbox

Multi-Factor Authentication (MFA) is a standard procedure to protect organizational systems and data. MFA might not be desired in a partner sandbox because partner sandboxes usually don't contain borrowers' information, and the additional login step decreases developer productivity.

To disable MFA for your sandbox environment, do the following:

  1. Launch Encompass Admin Tools for your sandbox and double click on Settings Manager to launch Settings Manager.
Encompass Admin ToolsEncompass Admin Tools

Encompass Admin Tools

  1. From the Category dropdown select Password.
Settings ManagerSettings Manager

Settings Manager

  1. At the bottom of dialog box, click the Enable MFA Login button. When the Enable MFA dialog box opens, unselect Connect Products (LO Connect) and click the OK button.
Enable MFAEnable MFA

Enable MFA

Now you will not be prompted for MFA when you log into Loan Officer Connect.


Did this page help you?